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thoenes® Corporate Philosophy

Tom Teschner

Management systems

thoenes® Management Systems

At our company, we rely on state-of-the-art management systems designed to drive continuous improvement, avoid over-engineering and utilise clearly structured processes. These systems serve as a fundamental building block for ensuring the highest quality, reliable delivery and competitive prices for our valued customers. For us, continuous improvement is not merely a concept, but a philosophy we put into practice. Our management systems enable us to regularly review processes, identify weaknesses and implement efficient solutions. Through this dynamic approach, we not only remain flexible in a constantly changing market environment, but also ensure that our products and services always meet the highest standards. Avoiding over-engineering is another key focus of our management systems. Through clear structuring and targeted process optimisation, we strive for efficiency and the conservation of resources. This enables us to offer innovative solutions without creating unnecessary complexity. Our aim is always to utilise the optimal level of resources to deliver products and services of the highest quality. The use of clearly structured processes forms the backbone of our operational excellence. By defining, documenting and regularly reviewing our procedures, we ensure that every team member has the necessary tools and information to work effectively and efficiently. 

your advantages from management systems

improved efficiency

increased customer satisfaction

Risk minimisation

Competitive advantages

In order to achieve its corporate vision – including the long-term safeguarding and expansion of its market position, the preservation and creation of new jobs, and the safeguarding and growth of profits – thoenes® Dichtungstechnik GmbH has adopted the following corporate policy:
The integrated quality, environmental and occupational health and safety management system in accordance with DIN EN ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 forms an integral part of all business processes. The three management systems [QM, UM, AM] are implemented as an Integrated Management System [IMS] within the company’s policy. It is the declared aim to maintain the following principles on a permanent basis, to improve them continuously, and to make the necessary resources available.

Our business success is based on the manufacture of high-quality products, our ability to adapt flexibly to our customers’ requirements, our employees’ consistent commitment to quality, and our unwavering reliability in meeting delivery deadlines. We consciously set ourselves high quality standards and are constantly developing our own quality and process capabilities in order to meet our customers’ high expectations. Central to our quality approach is our commitment to a zero-defect strategy through the continuous improvement of all processes.

We prefer to work with suppliers who are willing to support and contribute to our objectives in a spirit of partnership. Together with our suppliers, we develop cutting-edge concepts to enhance the sustainable lifecycle of our products.

Senior management sets out the foundation of the company’s health and safety policy. The health of our employees is our most valuable asset, which must be protected at all times. We therefore take all necessary measures to create and maintain safe workplaces. The company ensures that this policy is appropriate in relation to the nature and extent of the health and safety risks associated with its activities, products and services. Furthermore, continuous improvements are made to the ERP system, and these are reviewed and evaluated for their effectiveness. Care is taken to ensure that changes are communicated to employees and understood by them. In addition, we fully involve employees in occupational health and safety matters, specifically integrating them into processes such as internal audits, carrying out risk assessments and providing instruction on operating procedures. Furthermore, the company undertakes to hold quarterly consultations with all designated employees with the aim of continuously improving and steadily increasing occupational safety.

The senior management of thoenes® Dichtungstechnik GmbH ensures that all legal and other requirements to which the company is committed are met. Furthermore, the management undertakes to ensure that measures for addressing opportunities and risks are planned in a targeted manner, and that the necessary activities for the implementation and maintenance of the management system are carried out and implemented.

We operate in accordance with current environmental and health and safety laws and regulations. To this end, we utilise processes and manufacturing equipment that reflect the latest scientific and technical advancements. Our value-added and support processes are carefully planned and comply with all relevant standards, regulations and national and international legal requirements.

We are committed to sustainably minimising the impact on people and the environment throughout the planning, manufacture, storage, transport and distribution of our products. Through expert customer advice, a flexible response to customer requirements and the smooth processing of orders, we aim to consistently meet our customers’ needs. Our primary objective is to achieve the highest possible level of customer satisfaction by, on the one hand, fully meeting customer requirements and, on the other hand, aligning the company with changing customer demands, quality criteria and new processes. By maintaining a close, partnership-based relationship with our customers, we can contribute our expertise and experience to the mutual benefit of both parties.

Every employee is responsible for the quality of their work. We actively encourage and challenge our employees to contribute ideas, and use these to develop measures aimed at improving quality, enhancing health and safety, and reducing the environmental impact of our products and processes. We involve our employees in current business processes through regular consultations; this enables us to achieve a high level of employee motivation, which forms the basis for customer-focused, quality-, environment- and safety-conscious working. The management continuously promotes the training and further education of employees in order to implement targeted improvements through a highly qualified workforce. Every employee is encouraged to make use of our company suggestion scheme and to contribute constructively to the development of our company.

Our main areas of focus within society include participation in the Scientific Advisory Board of TU Dresden, engagement with schools and vocational training, and communication with the Chamber of Industry and Commerce (IHK), public authorities and political decision-makers, with the aim of preserving the community of performance and value creation for the benefit of society as a whole.

We aim to ensure the quality of our products not merely by rectifying faults, but by preventing them at an early stage. Every employee is encouraged to play an active part in this process by contributing their own ideas and suggestions. The Integrated Management System helps us to continuously improve our procedures and processes and to reduce costs across the board.

Through our technologies and developments, we place the utmost importance on sustainability, defined as the efficient use of energy whilst conserving resources. We view this contribution to environmental protection as a commitment to future generations, as our products embody sustainability, reliability and innovation. Our aim is to produce products that are safe to manufacture, safe to use and safe to dispose of.
Environmental policy is a key component of our corporate philosophy. Through forward-looking, quality-enhancing and environmentally friendly processes, we meet the growing demands of our customers and the market. We are committed to continuously adapting and improving our processes to prevent environmental impact by ensuring the appropriate use of materials and resources. We see it as our duty to conserve raw materials and energy with a view to preserving resources. As part of society, we are committed to protecting the environment.
Our company is committed to taking environmental considerations into account in all its activities and to continuously improving in this regard. We strive to operate in accordance with the requirements of the ISO 14001 environmental management standard. Our environmental policy is based on the following principles: Compliance with legislation: We are committed to complying with all relevant environmental laws and regulations. Furthermore, we will ensure that our processes and products comply with applicable norms and standards. Resource efficiency: We strive to minimise the consumption of resources, including energy and raw materials. This includes promoting recycling and reuse practices to reduce waste volumes. Continuous improvement: We set ourselves the goal of constantly improving our environmental performance. This involves regular reviews of our processes to identify environmental impacts and take measures to reduce or prevent them. Environmental awareness: We will promote environmental awareness among our employees and ensure they are informed about the impacts of their activities. Training and information will be provided to encourage environmentally friendly behaviour. Communication: Our environmental objectives and performance will be communicated transparently, both internally and externally. This includes collaborating with suppliers, customers and other stakeholders to promote environmentally friendly practices. Emergency preparedness: We will develop and maintain emergency plans to respond appropriately to potential environmental impacts. This also includes training and regular drills to ensure responsiveness. This environmental policy forms the basis for our environmental objectives and programmes. We recognise that protecting the environment is a shared responsibility and are committed to doing our part to contribute to a more sustainable future.
High availability of our equipment is essential for the manufacture of our products. Maintenance tailored to our facilities, proactive maintenance and regular inspections are therefore an integral part of our value creation.

Certificates

DIN EN ISO 9001:2015
DIN EN ISO 14001:2015
DIN EN ISO 45001:2018